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Service Guaranteed...

When installing renewable energy systems our customers tell us three things matter more than anything else;

  1. There are no long delays so the installation is within an agreed timeframe

  2. They want to invest in a system that will maximise their investment, which works as it's been sold to them

  3. That there in no risk with the company running off with their deposit

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Which is why we provide the Innocent Service Guarantee.

Image by Amy Hirschi

The Innocent Energy Delivery Guarantee

1

We’ll complete the installation in the week you agree (or sooner) when you sign up, or we’ll refund the labour costs.  

2

We'll provide detailed system designs developed by experienced system designers using tried and tested software to ensure you get the equipment FOR YOU every time. No pre-designed one-size-fits all packages churned out by poorly trained staff.  If we don't provide a bespoke design for your property we'll provide a full refund.

3

On domestic installations we'll take no more than a £500 deposit to confirm your installation, then another payment no sooner than two weeks prior to installation, and the final balance on completion. For commercial customers we'll arrange terms that fit with your finance.

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